Tracking
Parcel tracking
We follow our customers’ parcels from dispatch to delivery.
Why
Our customers want to know where their order is. We use carriers’ tracking services, including DHL, to know the progress of each delivery.
This lets us warn a customer of any delay and help them quickly.
What we use
Only a parcel’s tracking number and its delivery status (in transit, delivered, etc.).
No other personal data is sent to the tracking services.
A question about a shipment?
Carriers and partners: write to us through the Contact page with the reference concerned, and we will reply.
